Privacy Policy

The Lopes Companies, headquartered in Taunton, MA, is committed to protecting the privacy of visitors to our website, www.glopes.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our Website, in accordance with applicable privacy laws. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you use our contact form on the Website. This information may include:

• Name
• Email address
• Phone number
• Any additional information you choose to provide in the message field of the contact form

We do not collect personal information through any other means on our Website, such as cookies, tracking technologies, or automated data collection tools.

2. How We Use Your Information

The personal information you provide through the contact form is used solely for the purpose of responding to your inquiries or requests. We may use your information to:

• Communicate with you regarding your inquiry or request
• Provide customer support or follow-up information related to your submission

We do not use your information for marketing purposes or any other purpose beyond addressing your specific inquiry.

3. Data Retention

We retain personal information collected through the contact form for a maximum of 14 days from the date of submission. After this period, your information is securely deleted from our systems, unless required to be retained longer by applicable law or for the resolution of a specific inquiry.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., email service providers or hosting services) who assist us in operating the Website or responding to your inquiries, provided they are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information collected through our Website from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided in Section 8. We will respond to your request in accordance with applicable laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), if applicable.

7. International Data Transfers

The Lopes Companies is headquartered in the United States, and personal information collected through the Website is processed in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to and stored in the United States, where data protection laws may differ from those in your jurisdiction. By submitting your information, you consent to this transfer.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Last Updated: April 10, 2025